The second-hand marketplace Users Express Anger Over Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with similar services.
The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
